Is there a limit of downloads with my subscription? No, there are no monthly download limits with the subscription plans! Everything included in your subscription plan can be accessed immediately.
Can I cancel at any time? Yes, although our subscriptions do automatically renew, you are free to cancel at any time. If you decide to cancel, you will keep having access until the end of your pre-paid period. After that your subscription will automatically stop and no further charges will occur. No questions asked.
Can I use the files commercially? Yes, you are allowed to use the fonts & designs in commercial projects. This license is valid worldwide and the work that you create within your subscription period can be used forever, even after you cancel your subscription.
What happens when I end my subscription? Once you end your subscription, you will lose access to download new files and updates. While you won't be allowed to create new work with the files you downloaded, you can keep using & selling the work that you created while you had an active subscription.
What file formats are included? For embroidery designs it is up to the designer to choose the format, but most comes in the following file formats: PES, DST, HUS, JEF, VIP, VP3, XXX, EXP, ART. If a product is missing the file format you need, you can just email our support at email@example.com and we can generate it for you. Most fonts offer both .OTF (OpenType) and .TTF (True Type) formats. All fonts include at least one of these formats. For crafts we always include SVG / PNG / DXF & EPS. For graphics it is up to the designer to choose the format. The included files are listed on the products page. You are allowed to convert them to other formats for your own use.
How do I cancel my subscription? We believe that canceling shouldn't be hard. In your account just click the cancel button under subscriptions. And we cancel your subscription for you. No questions asked. Simple.
30% off on the All Access Subscription
Get unlimited access to over 10,000 embroidery designs & over 2 million designs
For the New Zealand Machine Embroidery Addicts community: Unlimited access for $20.30 per month (30% off)
The discounted price is valid every month - forever!
10,000+ machine embroidery designs, appliqué designs and ITH projects included!